POSTAGE is to be added to all orders - APPROXIMATE rates as follows;
The U.K. prices quoted are for first class postage, and are intended as a guide. Please note that programmes from the modern era (after 1990) and specials are normally larger and therefore cost more to post, so please allow extra when ordering these. Any excess postage will naturally be refunded.
EUROPE & REST OF THE WORLD
Rates to Europe are approximately 50% extra and to the rest of the world approximately double.
Orders are dealt with in a strict chronological order and will be despatched within a maximum of 14-21 days. If for any reason your order is likely to be delayed for longer than this you will be notified by either post or telephone.
I accept postal orders or cheques (made payable to DICK RATTRAY FOOTBALL PROGRAMMES). please do not send cash. If possible please leave the amount on your cheque blank. I will then fill in the correct amount and notify you of the total. You can mark your cheque ‘amount not to exceed £....’ Please use unused postage stamps or postal orders for orders under £2.50.
Please note that you can now pay by Credit or Debit Card into my PayPal account PLEASE DO NOT use this method until you have checked first by email or telephone that the items are available and what the total cost is including carriage.
When paying by PayPal please pay to my account named: firstname.lastname@example.org
It can be assumed, that unless otherwise stated, the condition of all programmes listed is excellent. Any imperfection will be noted by the following abbreviations;
S.O.F. score on face
Sell. sellotaped edge
W.O.F writing on face
T/M token missing
P/H punched holes
Please email any orders or queries you may have and we will get back to you as soon as we are able. Please note that this may not be the same day.You can,of course,just post your order to us in the traditional way.
If you need to contact us by telephone you can do so on 01442 219565 but only Monday to Friday between 9.00am and 6.00 pm and on Saturdays between 9.30 am and 12.30am. The Office is closed on Sundays but I must emphasise that email is now a more efficient method.
Orders must be claimed within 7 days. If for any reason you are not satisfied with the condition of any item purchased from me, a refund will be sent by return providing the programme or programmes are returned within seven days of purchase.
OVERSEAS CUSTOMERS (inc EIRE)
Please note that the only acceptable methods of payment are by either International Giro or a Bank Draft drawn in U.K. Pounds Sterling. Euros are acceptable, but are sent at your own risk - registered post is recommended for this method of payment.